Carabao Chronicles (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website, shop, or subscribe to our newsletter.

Information We Collect

We may collect the following information:

  • Personal information: such as your name, email address, and payment details when you place an order or subscribe to our newsletter.

  • Account information: such as login details if you create an account.

  • Cookies and usage data: used to maintain login sessions and improve site functionality.

How We Use Your Information

We use your data to:

  • Send you newsletter updates (only if you’ve subscribed)

  • Process orders and payments

  • Provide customer support

  • Manage user accounts

  • Improve website performance and usability

We do not sell or use your data for marketing purposes outside of the newsletter.

Legal Basis for Processing (GDPR Compliance)

For users in the European Union, we process your personal data based on:

  • Your consent — for sending newsletters and marketing emails.

  • Performance of a contract — for processing your purchases and providing services you’ve requested.

You have the right to withdraw your consent at any time.

Third-Party Services

We work with trusted third parties to operate our services:

  • Email marketing: MailerLite

  • Website and webshop: WordPress and WooCommerce

  • Payment processors: PayPal, GCash, and bank transfer (only the necessary data is shared for transaction completion)

Data Storage and Protection

All data is stored securely on our website’s database. We take appropriate security measures including:

  • SSL encryption (HTTPS)

  • Password-protected access

  • Regular website backups

Data Retention

We retain customer data as long as necessary for our operations. You can request deletion of your account or personal data at any time, and we will honor this without question.

Your Rights

You have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion of your data

  • Request a copy of your data

You can contact us via the site’s contact form or by email to make any of these requests.

Cookies

We use cookies to:

  • Keep you logged in

  • Improve website performance

You can manage or disable cookies through your browser settings at any time. Disabling cookies may affect your experience on our site.

Compliance with Philippine Law

We comply with the Philippine Data Privacy Act of 2012 and its implementing rules. We are committed to upholding the principles of transparency, legitimate purpose, and proportionality when handling your personal data.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted here, and the "Effective Date" above will reflect the most recent update. Continued use of the site after a policy update implies acceptance of the revised terms.

Contact Us

If you have any questions or requests regarding your personal data, feel free to contact us through the contact form on our site or by emailing us at EMAIL HERE.

Last update: June 19 2025